Job description
MTrec’s new career opportunity
Our client are specialists in their market sector, they are looking to recruit a Export Shipping Administrator on a permanent basis.
The Job you’ll do
Manage the export process from start to finish.
Use the most appropriate method of communication when being the first point of contact for all customers.
Develop and maintain effective working relationships with key customers to develop more business opportunities.
Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met.
Liaise with Customers, Custom and Operations’ Departments ensuring all documents are received within the designated time frame.
Obtain all necessary information to ensure correct measures are in place and customer needs are met.
Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information.
Ensure customers are fully informed of the progress of their shipments.
Provide transport companies with the relevant information to ensure customer delivery requirements are met.
Ensure correct documentation is on file and act accordingly as set out in the instructions.
Cover the import operations when required.
Any other duties as required by management for the smooth and efficient operation of the department.
About You
Have experience working in shipping/logistics.
Be a confident, organised team player.
Have a strong customer-service background.
Be a proficient computer user including the full Microsoft Office package.
Be able to work in a busy environment, effectively prioritising workload.
The Rewards and the benefits
Permanent job.
Competitive salary.
Fulltime role.