Job description
Rewards and Benefits on Offer;
Temporary to permanent role
Superb company culture
Immediate start
Varied and interesting role
Friendly working team environment
MTrec’s New Opportunity
Our client is an established and successful company based in Hebburn. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.
The Job You’ll be Doing;
Providing excellent customer service when dealing with customer calls, requests and queries
Managing order confirmation processes with customers
Liaising with carriers to arrange timely collection of goods
Generating all necessary paperwork
Maintaining a transport log for arranged shipments
Receive, review and evaluate requisitions for materials, suppliers, services and equipment
Processing and issuing purchase orders
Chasing suppliers for outstanding orders
Researching and identifying new products and suppliers, negotiating prices and agreeing contracts
Assessing tenders from potential suppliers and liaising with them
Matching and coding sales invoices
Releasing supplier invoices for payments
Administering various logs
General filing of paperwork
Controlling office stationary stock
Managing incoming and outgoing post
About You;
Have good written and verbal communication skills
Be able to communicate effectively with internal and external customers
Have an excellent attention to detail, with data entry ability
Experience with Sage 50 would be advantageous
Excellent computer proficiency, particularly Microsoft Office packages
Have the ability to work under pressure and meet deadlines
Provide exemplary customer service and maintain a positive attitude
Be able to work independently and carry out assignments to completion