Customer Service Administrator

​Rewards and Benefits on Offer;

• Temporary to permanent role

• Superb company culture

• Immediate start

• Varied and interesting role

• Friendly working team environment

MTrec’s New Opportunity

Our client is an established and successful company based in Hebburn. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The Job You’ll be Doing;

• Providing excellent customer service when dealing with customer calls, requests and queries

• Managing order confirmation processes with customers

• Liaising with carriers to arrange timely collection of goods

• Generating all necessary paperwork

• Maintaining a transport log for arranged shipments

• Receive, review and evaluate requisitions for materials, suppliers, services and equipment

• Processing and issuing purchase orders

• Chasing suppliers for outstanding orders

• Researching and identifying new products and suppliers, negotiating prices and agreeing contracts

• Assessing tenders from potential suppliers and liaising with them

• Matching and coding sales invoices

• Releasing supplier invoices for payments

• Administering various logs

• General filing of paperwork

• Controlling office stationary stock

• Managing incoming and outgoing post

About You;

• Have good written and verbal communication skills

• Be able to communicate effectively with internal and external customers

• Have an excellent attention to detail, with data entry ability

• Experience with Sage 50 would be advantageous

• Excellent computer proficiency, particularly Microsoft Office packages

• Have the ability to work under pressure and meet deadlines

• Provide exemplary customer service and maintain a positive attitude

• Be able to work independently and carry out assignments to completion