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Customer Service Advisor

Posted 14 January 2025
Salary £11.44
LocationNewcastle upon Tyne
Job type Permanent
Industry Sector Commercial
ReferenceJ138274
Job FunctionCustomer Service

Job description

Rewards and Benefits on offer;

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry

  • Incredibly friendly team working environment

  • Training and Development opportunities

  • Easily Accessible offices.

  • Immediate Start Date

The Company you will be working for;

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to recruit a motivated and attentive customer service advisor. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport.

The Role you will be doing;

  • Taking inbound customer service calls.

  • Handling a range of administration tasks.

  • Delivering a great customer experience for customers both via email and on the telephone.

  • First contact resolution of customers and client’s queries, requests, orders and complaints.

  • Provide support to the team.

About you;

  • Previous experience customer service experience.

  • Positive and motivated attitude to work.

  • Desire to succeed and develop.

  • Customer focused and attentive.