Job description
Rewards and Benefits on offer:
You will only be working Monday to Friday – no weekends!
Company Pension scheme
23 days holiday plus bank holidays (which increases after 5,10 and 15 years’ service
A permanent contract from day one.
Superb team culture – everyone is very friendly, warm, and welcoming.
A very secure, very well-established employer, with long term career progression.
Your New Career Opportunity:
MTrec Commercial is proudly representing our incredibly prestigious client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are looking to recruit a permanent Customer Relations Advisor as soon as possible.
You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity. If you feel you have the skills required, please apply for an immediate response!
The job you will be doing:
Deliver high levels of service with minimal supervision
Be able to work in a team effectively, support colleagues and promote team spirit
Excellent literacy, numeracy and verbal communication skills
Accurate IT skills
Communicating with other departments within the business
Must be able to give guidance to a customer when dealing with technical information, i.e. instruction manuals
The role is working 8.45am – 4.45pm Monday to Friday
About you:
Have good IT skills which include Microsoft Access, Excel and Word
Preferably had experience working in a manufacturing customer service environment
Good understanding of business
Excellent organisational skills
A good communicator and listener
A strong team player
Practical in their approach to problem solving