Job description
MTrec’s new career opportunity
Our client are specialists in their market sector, they are now looking to recruit a Sales Estimator/Order Processor on a permanent basis.
The Job you’ll do
An office based role working closely with customers via telephone calls and email to assist them with estimate and processing of orders based on their requirements.
Based on their requirements, advise and identify the best solution.
Create & supply an estimate along with all supporting documentation.
Upon receiving customers orders either verbally via the telephone or electronically via email, process them using the companies order processing software.
Liaise with other departments to process the order through the system.
Advise customers and produce estimates/orders from information provided. Communicate with to customers by email or verbally.
Entering estimates and orders using the companies software package.
Answer calls and emails as they are received. Make calls and send emails where additional information is required.
Work on special projects where required to advice the customer on best solutions and required parts.
Checking customers orders to ensure parts ordered are correct.
Offer updates to customers regarding the processing of their orders/estimates
Liaise with the Area Sales Managers providing them with technical/sales assistance.
To follow Company Policies, Procedures, instructions and Standards in the Company Quality Systems.
Help the relevant management in identifying solutions to any problems identified.
Report and help the relevant management concerning quality issues.
Ensure that all Company documentation and records are completed as required by the Company Quality System.
Be responsible for the health and safety of themselves and others involved in their scope of work.
Carry out all training and development requested where appropriate.
Carry out any other duties as and when required by the company.
About You
Good communication skills verbal, written and telephone.
Good computer skills in basic packages such as outlook and word.
Excellent understanding of client products. (Training will be given)
Knowledge and understanding of Company Quality Assurance Policies, Procedures, Instructions systems.
Knowledge and understanding of Company Health and Safety Policies, Procedures
Able to work under pressure.
The nature of the role demands a degree of flexibility to required duties.
The job will require a covering role in sales, projects and order processing as needs arise.
The Rewards and the Benefits
Permanent role.
Competitive pay.
Staff parking