Job description
Rewards and Benefits on Offer
Immediate start date.
Varied and interesting job role.
Great resources.
Great team culture.
Any support required is provided.
The Company you will be working for;
Our client is an established and successful company based in Shildon. They are currently looking for an Administrator to join their team. If you are interested and meet the person specification of the job role, please apply below.
The job you will be doing
Sales order processing
Key account management including managing and tracking orders
Providing customers with regular updates of their open orders
Monitoring overdue orders and keeping customers informed
Liaising with customers to ensure orders, queries and complaints are dealt with in a timely manner
Develop and maintain customer accounts
Process quotations
Liaise with warehouse, planning and other relevant departments to ensure on time deliveries
Work as part of a team to achieve both personal and departmental KPI’s
Partake in training as and when required by the business
Any other duties deemed relevant to the position
About You
Previous customer service experience
Experience in Microsoft Word and excel
Excellent administrative skills and attention to detail
Ability to work on own initiative and as part of a team
Demonstrate excellent problem solving and communication skills
Ability to prioritise and work under pressure
Be customer focused both internally and externally
Clear, confident telephone manner