Job description
Rewards and Benefits on Offer
Immediate start date.
Permanent role.
Varied and interesting job role.
Great resources.
Great team culture.
Any support required is provided.
The Company you will be working for;
Our client is an established and successful company based in Newcastle. They are currently looking for an Administrator to join their team. If you are interested and meet the person specification of the job role, please apply below.
The Job You’ll be Doing;
Manage all administrative aspects of contracts
Responding to emergency callouts preparing Work Order in Dynamics and providing information to relevant manager to allocate resource
Ensure inbound enquiries are actioned in a timely matter and responded to by appropriate personnel
Monitoring WIP and providing any updates on a weekly basis to ensure accurate reporting on Sales Gap
Create work orders in Dynamics, ordering parts required and update as orders progress.
Checking timesheets in Dynamics and approving all time entries and allowances
Prepare and produce invoices ensuring all costs are allocated correctly to the job and profit margins are met
Type up quotations and send to customers as required
Process warranty claims within timescales
Attend meetings with customers as required and take minutes
Assist Service Manager with all administration duties
Collate, format and file service reports and forward to relevant customer contact
Carry out any other ad hoc duties in line with business requirements
About You;
Computer skills (Microsoft package as a minimum)
Excellent communication skills
Excellent organisational skills
Key customer account experience
Knowledge of HR legislation and policy
Demonstrates integrity and confidentiality at all times
Self-driven
Solutions orientated
Ability to juggle multiple tasks