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Accounts Controller

J14617

Washington

£25,000

09-03-2024

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08-02-2024

Permanent

Company Description

 MTrec’s new career opportunity

Our client are specialists in their market sector, they are looking for an Accounts Controller to join their team on a permanent basis.

If you have good commercial experience and a solid engineering administration background this role could be suitable for you.

The Rewards and the Benefits

  • Permanent job.
  • Day shift.
  • Staf parking.
  • Competitive pay.
Job Specification

The Job you’ll do

  • Maintain the smooth running of supply to Customers. 
  • Ensure material is ready for customer schedule/order dates and request any material required to cover schedules/orders from stock control. 
  • Plan ahead to limit potential issues for both internal and external customers. 
  • Also responsible for dealing with customer queries regarding account.
  • Raise job cards for requirements up to 2 weeks ahead for planner.
  • Check customer schedules up to 6 weeks ahead (weekly) to ensure supply is covered.
  • Daily calls with customers and suppliers, (highlight potential issues)
  • Place orders with suppliers.
  • Monitoring daily delivery performance.
  • Answer general customer queries/issues over the telephone or email in a timely manner.
  • Check off loads against schedule - ensure no issues.
  • Update delivery performance monitor.
  • Deal with day to day queries, i.e. reject stock at customer, supplying POD’S, additional deliveries (where necessary), Overdues list (if any), chasing wagons, chasing deliveries required from supplier.
  • Reduce old stocks.
  • Queries regarding invoices and credits.
  • Setting up new parts, CQC’s when required.
  • Trial requirements.
  • Ensure requirements are covered on regular basis between monthly orders.
  • Raise jobs for re-works.
  • Liaise with Planning Manager on daily requirements to establish delivery quantities and times.

About You

  • Communication - Speaks and writes clearly. Maintains this standard in all forms of written communication, including email. 
  • Meeting Customer Needs - Anticipates, responds to and seeks to exceed the expectations of existing and potential customers.
  • Listening skills - Lets others speak and seeks to understand their viewpoints.
  • Attention to detail – Accurate; Ability to see and pay attention to details; Does not let important details slip through the crack. 
  • Organisation and planning - Plans and organises work in an efficient, productive manner and learns to focus on key priorities.
  • Flexibility/adaptability - Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
  • Teamwork - Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
  • Work ethic - Possesses a strong willingness to work hard to get the job done. 
  • Good IT skills using Microsoft packages Word, Excel, and Outlook.
  • Very Good Sales / Telephone techniques.
  • Good Negotiation Skills.
  • Experience and qualifications normally associated with successful performance of role.
  • Good GCSE grades with a minimum grade C in English and Math’s.
  • Experience of dealing with large / demanding customers preferable.